Frequently asked questions
Quick answers to frequently asked questions
About Pioneer Healthcare Services
When did Pioneer Healthcare Services start, and what was its initial goal?
Pioneer Healthcare Services was founded in 2012 with the initial goal of putting the human touch back into recruiting and elevating professionalism in the industry. We value providing quality experiences and prioritizing impactful care to students and patients over the bottom line or profits.
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What makes Pioneer Healthcare Services unique in the travel healthcare industry?
Pioneer Healthcare is uniquely different from other staffing agencies for many reasons:
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We have been "pioneers" in therapy staffing, leading in consulting and partnering with schools and administrators for 11 years.
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We believe in exceptional customer experience, ensuring you never reach voicemail but always speak to a live representative, 24/7.
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Our foundation is built on understanding each candidate and client's needs, creating the "perfect match," and focusing on transparency, speed, and quality.​
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What is the work culture like at Pioneer Healthcare Services?
The work culture focuses on loving what we do, having fun, and supporting employees' work-life balance. Dogs and pups are a common part of our office environment.
Hiring and Application
Are you hiring for internal positions?
Yes! Send your resume to jobs@pioneer-healthcare.com or check internal postings on our LinkedIn page.
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How can I apply for a position with Pioneer Healthcare Services?
Complete an application here. Your recruiter will guide you through the process.
Who can I contact if I have more questions or need assistance with the application process?
Reach out to your recruiter or contact Pioneer Healthcare directly for help.
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How far in advance should I apply for a travel healthcare assignment with Pioneer Healthcare?
Apply as early as you'd like. If you’re not ready yet, we’ll keep your information on file until you are.
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What is the best way to stay updated on job opportunities and news from Pioneer Healthcare Services?
Regularly check out our website, subscribe to our newsletter or follow us on social media.
Jobs Requirements and Eligibility
What are the experience requirements for local contract positions at Pioneer Healthcare Services?
Experience requirements vary. Industry standards usually require at least 1 year, and some facilities may need 2+ years. We’ve placed candidates at all career stages.
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Do all contract positions have the same experience requirements?
No. Some facilities have higher requirements, so discuss your target jobs with your recruiter.
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What are the general requirements for allied healthcare professionals with Pioneer Healthcare?
Typically, professionals need at least 1 year of experience, an active state license, preferred certifications, and full-time availability (30+ hours a week).
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What are the specific requirements for becoming a travel healthcare professional with Pioneer Healthcare?
Requirements include a year of experience, a state license, and certifications like those from the American Heart Association. Support is available for new settings.
Assignments and Travel
What are the experience requirements for local contract positions at Pioneer Healthcare Services?
Experience requirements vary. Industry standards usually require at least 1 year, and some facilities may need 2+ years. We’ve placed candidates at all career stages.
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Do all contract positions have the same experience requirements?
No. Some facilities have higher requirements, so discuss your target jobs with your recruiter.
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What are the general requirements for allied healthcare professionals with Pioneer Healthcare?
Typically, professionals need at least 1 year of experience, an active state license, preferred certifications, and full-time availability (30+ hours a week).
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What are the specific requirements for becoming a travel healthcare professional with Pioneer Healthcare?
Requirements include a year of experience, a state license, and certifications like those from the American Heart Association. Support is available for new settings.
Compensation and Benefits
What is the typical pay range for allied travel jobs?
Pay varies by specialty, location, and benefits. Register online to see real-time updates and estimated pay packages.
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How much do travel healthcare professionals get paid with Pioneer Healthcare?
Pay depends on factors like market demand and assignment details. Weekly paychecks may include housing stipends, travel reimbursements, and benefits like 401(k).
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How is payment handled for healthcare professionals working with Pioneer Healthcare Services?
Healthcare professionals are paid weekly via direct deposit. Travel contracts offer hourly rates plus stipends or reimbursements.
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What is the frequency of payments for healthcare professionals?
Payments are made weekly, every Friday.
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Are there any additional financial incentives for local contracts?
Local contracts generally don’t qualify for stipends but may include reimbursements for work-related expenses.
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Does Pioneer Healthcare reimburse professional development expenses?
Yes, for expenses like licensing, certifications, scrubs, or CEUs. Discuss details with your recruiter.
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Is there compensation for orientation hours at Pioneer Healthcare?
Yes, orientation hours are paid and included in your paycheck.
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Is travel expense reimbursement available with Pioneer Healthcare?
Reimbursements may be included in your contract. Discuss with your recruiter.
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What kind of benefits are offered to healthcare professionals working full-time assignments with Pioneer Healthcare Services?
Benefits include medical, dental, vision, life insurance, and 401(k) plans.
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Can you specify the types of insurance offered as part of the benefits package?
Medical, dental, vision, life insurance, and 401(k) are included.
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Is there a waiting period before healthcare professionals can access these benefits?Benefits start on the first of the month after your start date.
Support and Resources
How does Pioneer Healthcare support healthcare professionals in case of issues?
Pioneer offers a support team, a mentorship program, and a 24/7 emergency line.
What is the duration of the orientation period for healthcare professionals?
Orientation length varies by facility but ensures sufficient preparation for your duties.
How can I access my timesheet?
Log in to the employee portal.
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How do I access paystubs & W2 with Pioneer Healthcare?
Log in to the portal or contact payroll@pioneer-healthcare.com for assistance.
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How can I verify my Primary Address of Residence with Pioneer Healthcare?
Use documents like a driver's license, voter registration, or W2 to verify your address.
If I move to another NLC state and make it my new Primary State of Residence with
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Pioneer Healthcare, what is the process?
Apply for a license by endorsement in your new state. Your former state license becomes inactive upon issuance.
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If my Primary State of Residence is an NLC state and I move to a noncompact state with Pioneer Healthcare, what should I do?
Notify your former state’s board of nursing, changing your license to single-state status.