Our Service Difference
Seek to Understand before being Understood - We come with a consultative approach - first by building relationships with those who are directly feeling the effects of short staffing, understanding each client’s staffing model and needs, discovering where they could implement efficiency, provide short term and fast wins, with an overall goal of helping create a model where retention and recruitment is no longer a major pain point. The overall goal is to bring our clients talent where our clinicians are able to fit in and feel a sense of belonging to the community with little disruption and focus on providing quality care to their students and patients. **Pioneer +
The Human Touch - Pioneer Healthcare does not believe in voicemails. When you call our line, you will always be greeted by one of our team members who will be able to direct you to a live representative and provide you the help you need, 24 hours a day, 7 days a week. Our leadership team is available for escalations and advice when you need it, and we will always respond within the same day with solutions.
Speed to Delivery - Our turnaround time from placement to delivery is one of the fastest in the industry. Our credentialing and compliance team has been praised with accolades for clear communication with our clients’ requirements, including getting our clinicians through the credentialing process quickly and efficiently.
Robust Pipeline - Pioneer Healthcare Services has developed effective strategies to develop an active database of hundreds of thousands of qualified licensed clinicians. Our innovative referral systems and extensive network allow us to maintain a healthy pipeline of highly qualified clinicians who are actively seeking opportunities across the United States. We prioritize thorough vetting and assessment of each clinician's experience to ensure they are well-suited for the school district's or medical facility’s needs.
Quality Service - Through our thorough vetting process, our recruitment team is trained to make the “perfect match” so that we are not just bringing qualified candidates to your team, but also a pipeline of candidates that align with your organization’s values and culture. We understand that by staffing our clients' needs with various socioeconomic backgrounds, whether in metropolitan cities or rural communities, when we bring a clinician to your organization it is essential that they will connect with your students, patients, and staff and provide individualized care to each.
Conflict Resolution - We understand that mishaps can happen from time to time, and a gap in communication can cause conflict and dissatisfaction. Pioneer Healthcare does not shy away from adversities, but rather we embrace the opportunity to rectify issues when they arise. Our team is trained to accept feedback with grace, and is equipped to ask the right questions to
understand the root of the problem before quickly acting to resolve these issues. Not only do we proactively conduct quarterly surveys and maintain open lines of communication weekly to ensure that proper care is being provided to our clients and candidates, but we also step in as a leadership team to personally ensure that the issues are resolved and that you are heard.
The Joint Commission - Accreditation & Certification
In the healthcare industry, accreditation and certification play a crucial role in ensuring quality and safety. One such prestigious recognition is the Gold Seal of Approval, which can only be used by Joint Commission-accredited and certified organizations.
By achieving accreditation and certification from the Joint Commission, healthcare staffing agencies demonstrate their dedication to providing competent and qualified healthcare professionals.
The Gold Seal of Approval® serves as a symbol of excellence in the healthcare staffing industry. It signifies that an organization has met or exceeded the highest standards set forth by the Joint Commission.
Staffing Industry Analysts
We are pleased to announce that Pioneer Healthcare Services has been awarded the prestigious Staffing Industry Analysts Award for Best Staffing Firm to Work for.
This recognition is a testament to the dedication and hard work of our team at Pioneer Healthcare Services. We believe that our employees are our greatest asset, and this award confirms our commitment to creating a positive and fulfilling work environment.
At Pioneer Healthcare Services, we place a strong emphasis on employee satisfaction and engagement. We understand that a happy and motivated workforce leads to better outcomes for our clients and candidates. We strive to foster a culture of respect, collaboration, and continuous learning.